Shipping policy

We ship most items for free on orders over $99. See below for specific policies. We ship to Canada and the US.

Canada

Lead Times

We do our best to stock most items (except customizable mattresses) and are ordering regularly to reduce lead times. Lead times on most products are 4-5 weeks depending on the supplier. We will connect with you within 72 hours of your order being processed with a more accurate lead time.

Lead times for mattresses will depend on the mattress supplier. The current lead time for mattress orders is 4-5 weeks when the supplier has them in stock and 6-7 weeks if not, unless otherwise communicated by Resthouse.

Note: Postal services may be delayed due to the high volume of packages moving through the system right now. Thank you for your patience. 

While Coyuchi continues to supply us with organic bedding, some pieces, due to delay in the supply chain, may be unavailable until later in the season.

Shipping of your Mattress

Our mattresses come boxed and are easily transported through normal shipping methods. Most online mattress orders include free shipping (set up not included). The assembly of these mattresses is straightforward. Instructions will be included with your shipment.

Shipping Charges

Receive FREE shipping on orders over $99 to most destinations in Canada (Northern Canada excluded). Orders below $99 CAD are subject to a $29 fee.

Note: Due to special handling and packing requirements, free shipping does not apply to platform bed frames and furniture. For these products a flat fee of $199 will be added.

Please note that shipping is a door to door service (with some limited exceptions) and items will not be brought into the house. 

Northern Canada (YT, NT, NU): A separate shipping quote will be provided within 2 business days of completing your order.

USA

Lead Times

Lead times on most products are 4-5 weeks depending on the supplier. We will connect with you within 72 hours of your order being processed with a more accurate lead time.

Lead times for mattresses will depend on the mattress supplier. The current lead time is 4-5 weeks for in-stock and 6-7 weeks for out of stock mattresses unless otherwise communicated by Resthouse.

Note: Postal services may be delayed due to the high volume of packages moving through the system right now. Thank you for your patience. 

While Coyuchi continues to supply us with organic bedding, some pieces may be unavailable until later in the season due to delays in the supply chain.

Shipping of your Mattress

Our mattresses come boxed and are easily transported through normal shipping methods (set up not included). The assembly of these mattresses is straightforward. Instructions will be included with your shipment.

Shipping Charges

Receive FREE shipping on orders over $99 to most destinations in the United States (Alaska, Hawaii and territories excluded). Orders below $99 are subject to a $29 fee.

Note: Platform bed frames, furniture and Obasan products are not eligible for shipping to the United States.

Please note that shipping is a door to door service (with some limited exceptions) and items will not be brought into the house. 

US Territories: A separate shipping quote will be provided within 2 business days of completing your order.